Shipping Policy

  1. Shipping Rates and Estimates Shipping charges for your order will be calculated and displayed at checkout based on order value and delivery location. We are pleased to offer Free Standard Shipping on all orders exceeding a qualifying amount, as specified during the checkout process.
  2. Accuracy of Information Please ensure that your shipping address is accurate and complete at the time of checkout. Elevra is not responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer. Any additional shipping costs incurred due to address errors will be the responsibility of the customer.
  3. Delivery Timelines and Delays While we strive to deliver all orders within our stated timeframes, please note that delivery dates are estimates and not guaranteed. Elevra is not liable for delays caused by unforeseen circumstances beyond our control, including but not limited to natural disasters, postal strikes, or logistical disruptions.
  4. Returns and Shipping Costs In accordance with our Return Policy, customers are responsible for paying all shipping costs associated with returning an item.
    • Non-Refundable Costs: Original shipping charges are non-refundable.
    • Deductions: If a refund is issued, the cost of the return shipping label (if provided by us) will be deducted from your total refund amount.
  5. Order Tracking Once your order has been dispatched, you will receive a confirmation via email or SMS.